Frequently Asked Questions
Everything you need to know about the world's first fully integrated robot roti maker.
How does the Rotimatic work?
Rotimatic is a smart kitchen robot that uses AI and IoT to measure, mix, knead, flatten, and cook fresh rotis and tortillas at the touch of a button. Simply add flour, water, and oil into the designated containers, select your preferences, and enjoy fresh flatbreads in minutes.
What is the typical shipping timeline?
Once your order is confirmed, it typically takes 3 to 5 business days for processing. Depending on your location, standard shipping usually takes 7 to 10 business days. You will receive a tracking number via email as soon as your unit leaves our warehouse.
Does Rotimatic come with a warranty?
Yes, every Rotimatic comes with a 1-year limited warranty that covers manufacturing defects. We also offer extended warranty plans for additional peace of mind, which include remote software diagnostics and hardware support.
What types of flour can I use?
Rotimatic is optimized for use with a wide variety of whole wheat flour brands. Our machine features a 'Flour Library' in the settings that allows you to select specific brands to ensure the perfect texture and consistency for your rotis.
What is your return policy?
We offer a 30-day return policy from the date of delivery. If you are not satisfied with your purchase, you can contact our support team to initiate a return. Please note that the unit must be returned in its original packaging with all accessories included.
Is the machine easy to clean?
Absolutely. Rotimatic was designed with hygiene in mind. It features two removable, dishwasher-safe parts that come into contact with the dough. The rest of the machine can be easily maintained with a simple wipe-down using the provided cleaning brush.